Store Policy
Billing & Payments
Monthly
You will automatically be charged the 1st of each month for your ongoing subscription. If you have committed to a subscription period lasting longer than one month (i.e., a twelve-month plan), you will automatically be charged on the 1st of each month during that subscription period, unless you cancel your subscription or membership prior to the end of your current subscription period. At that time your subscription will automatically be renewed for an additional subscription period of the same amount of time.
Quarterly
You will automatically be charged each season for your ongoing subscription. If you have committed to a subscription period lasting longer than one quarter (i.e., 4 boxes), you will automatically be charged each quarter during that subscription period, unless you cancel your subscription or membership prior to the end of your current subscription period. At that time your subscription will automatically be renewed for an additional subscription period of the same amount of time.
Credit Card/ Debit Card Payments
For your convenience and continuous subscription benefits as a member, if your payment method reaches its expiration date, you do not edit your credit card information and you have an ongoing subscription, you authorize us to continue billing that credit card on file including extending the expiration date until we are notified by you or the credit card company that the account is no longer valid. We encourage you to constantly update your payment method information or cancel your membership should you wish to discontinue your monthly purchase of products.
Subscribing:
By subscribing you agree to pay your subscription fee for the goods that are delivered for the term agreed by both parties.
Subscription Renewals
By signing up to a Not Just A Box Subscriptions LLC you understand and agree you will be charged at the standard rate and that any promotional codes used as a new customer at signup do not transfer or apply to your renewal fee. The Company does not accept any responsibility or offer refunds for ‘auto renewals’ proceeding if you have failed to cancel your subscription before your next renewal date. You understand and agree that you will be automatically billed after your current subscription of 1 or 12 months expires unless the subscription is 'set to cancel' before your final payment date in your initial commitment.
YOUR SUBSCRIPTION IS CONTINUOUS UNTIL YOU CANCEL AND, IF YOU CANCEL YOUR MEMBERSHIP BEFORE THE END OF AN EXISTING SUBSCRIPTION PERIOD, YOU WILL BE CHARGED FOR THE REMAINDER OF THAT SUBSCRIPTION PERIOD.
IF YOU DO NOT CANCEL YOUR MEMBERSHIP PRIOR TO YOUR SUBSCRIPTION RENEWAL. YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR A NEW SUBSCRIPTION PERIOD OF THE SAME AMOUNT OF TIME.
Cancelled Orders
We will be sad to see you go, but you can turn off your auto-renewal at any time. If you have committed to a longer subscription and have boxes left to receive you will be charged for and will be shipped the remaining boxes. Then upon completion of your original commitment, your subscription will automatically be canceled.
I.E If you sign up for an annual subscription and have paid for 2 boxes you will be charged for another 2 before your subscription finishes. This does not initiate any kind of refund if you fail to cancel before the renewal date.
Your subscription is continuous until you cancel and, if you cancel your membership before the end of an existing subscription commitment period, you will be charged for the remainder of that subscription period.
By Not Just A Box Subscriptions stating you can cancel at any time this directly refers to the renewal and not your commitment term.
Discounts or Promo Codes
Any discounts given on the first box of a new subscription are applied on the assumption you stay subscribed for the entire initial commitment period. If you request to cancel before the end of the initial commitment you no longer qualify for any discount on any boxes and must pay the one-month rate for any box you received a discount on.
Not Just A Box Subscriptions does not offer a 'free trial' unless stated. You can only cancel after the first box if you select a quarter to quarter subscription. An annual subscription is different and you have agreed to stay for the entire subscription period. This policy protects the company from abuse of our discount systems given to new members who want to join up on a new subscription. If you agree to an annual subscription you need to stay for the full commitment period. Normal one-to-one quarterly subscriptions can be canceled at any point.
Not Just A Box Subscriptions discounts are one per household.
Shipping
Our listed prices include FREE shipping in the United States. We ship to the United States and Canada only. Shipping to Canada and its territories will be at an additional cost ($40-$80). All orders placed on our website are subject to availability. Products will be shipped according to our Site shipping terms.
Monthly
We ship on the 1st of each month. If a subscription is purchased during the in-between period, your box will ship immediately. The following month, your box will ship on the 1st of the month.
Quarterly
The quarterly shipment dates are as follows:
January 15th (Winter Box)
April 15th (Spring Box)
July 15th (Summer Box)
October 15th (Fall Box)
Loss of Goods
Our ‘Picking & Shipping’ delivery company is responsible for the delivery of all goods ordered. Please track your order online with the tracking number provided and follow up with them regarding delays or failure of delivery. All of this information will be sent to you by email once you have subscribed.
Return / Refund Policy
All sales and subscriptions made on our Site are considered final. The Company has a return policy in line with distance selling laws, if there is a problem or defect with any product delivered by Not Just A Box Subscriptions/Tech&Teach we will do our utmost to rectify the problem.
Correspondence
We send e-mail correspondence and newsletters following orders and registration by members. You can opt-out of these at any time.
Pricing/Errors
Product prices and product availability are subject to change without notice. We may cancel any offer and reserve the right to correct errors, including after an order has been submitted, whether or not your credit/debit card has been charged. If your credit/debit card has already been charged and your order is canceled, the Company will issue a refund to your credit/debit card account in the amount of the charge. You accept that your subscription being ‘auto renewed’ on the date advised at sign up is not considered an error liable for a refund.
Order Acceptance/Confirmation
We reserve the right at any time after receipt of your order to accept or decline your order. The Company reserves the right to decline sales to any party.